All Systems Operational

Dashboard Operational
90 days ago
100.0 % uptime
Today
Workflow Processing Operational
90 days ago
99.93 % uptime
Today
Third Party Dependency Operational
Heroku (Cloud Hosting Service) Operational
Slack Apps/Integrations/APIs Operational
Aircall API & Webhooks Operational
HubSpot HubSpot APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 13, 2026

No incidents reported today.

Feb 12, 2026
Resolved - This incident has been resolved.
Feb 12, 11:36 CST
Identified - We are currently experiencing degraded performance impacting meeting processing and workflows that include the “Find CRM Record” action.

What’s happening
An upstream OpenAI API incident is causing intermittent failures and delays when Swyft attempts to process certain AI-driven workflow steps. You can follow the upstream incident here:
https://status.openai.com/incidents/01KH94NGSXNH9H4WBPXB3RFZWX

Impact
- Meeting processing may be delayed or retrying
- Workflows using Find CRM Record may run slower or fail intermittently
- Other workflow actions should continue operating normally

What we’re doing
We are actively monitoring the upstream issue and have applied mitigation steps where possible. Processing will automatically recover once the OpenAI service stabilizes.

Next update
We will provide another update as soon as we see recovery from the upstream provider or have additional information.

Feb 12, 09:12 CST
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.